Where life just keeps getting better…..
At Marriott, you define what
success means to you, and then we help make it happen. With
opportunities for building your skills, colleagues who share your
enthusiasm, and a clear career path with challenging work that provides
direction for growth and promotion.
If you’re the kind of person who wants to be challenged, supported, and applauded, this is where you belong.
Now you have an opportunity for:
DUTY MANAGER
JOB DESCRIPTION
• Exceeding Customer Expectations - Providing services that are above and beyond for customer satisfaction and retention.
•
Demonstrating Leadership - Utilizing interpersonal and communication
skills to lead, influence, and encourage others; advocates sound
financial/business decision making; demonstrates honesty/integrity;
leads by example.
• Improving Service - Improving service by
communicating and assisting individuals to understand guest needs,
providing guidance, feedback, and individual coaching when needed.
• Developing and Building Teams - Encouraging and building mutual trust, respect, and cooperation among team members.
• Modeling Appropriate Behaviors - Serving as a role model to demonstrate appropriate behaviors.
•
Supervising Associates - Supervising and managing associates. Managing
all day-to-day operations. Understanding associate positions well enough
to perform duties in associates' absence.
• Communicating with
Supervisors, Peers, or Subordinates - Providing information to
supervisors, co-workers, and subordinates by telephone, in written form,
e-mail, or in person.
• Making Decisions and Solving Problems -
Analyzing information and evaluating results to choose the best solution
and solve problems.
• Managing Daily Operations of the Area or
Department - Managing day-to-day operations, ensuring the quality,
standards and meeting the expectations of the customers on a daily
basis.
• Coaching and Developing Others - Identifying the
developmental needs of others and coaching, mentoring, or otherwise
helping others to improve their knowledge or skills.
DIRECTOR OF LOSS PREVENTION / ASST DIRECTOR OF LOSS PREVENTION
Job Description
•
Oversees all loss prevention operations to include but not limited to
patrol process, emergency response, investigations (initial & follow
up) for all guest and associate related incidents, shipping and
receiving process (makes recommendations for improvement), electronic
key system and manager on duties responsibilities.
• Ensures the Duty of Care process is being followed for the protection of guests and associates.
•
Inspects and critiques the performance of the loss prevention
department to establish and maintain a high level of professionalism and
customer service.
• Emphasizes teamwork, close working
relationships with other departments and assertive hospitality to serve
as a deterrent to crime.
• Ensures proper key control guidelines are being followed in loss prevention and in the hotel.
• Monitors all unusual activities in and around the hotel that would impair the well being of guests and associates.
• Ensures all new hires are trained on loss prevention policies and procedures.
•
Conducts hazard and risk assessments at the property to include
quarterly OSHA/SAFETY audits, incident tracking, and the hazard
abatement process.
• Oversees the claims process and protects
company assets by closely monitoring the General Liability and Worker's
Compensation cases.
• Develops liaison with local law enforcement and emergency services.
• Ensures compliance with applicable federal, state and local law and safety regulations.
• Completes associate performance reviews in a timely manner.
• Provides an open door policy.
• Oversees and guides the efforts of the Accident Prevention Committee.
•
Establishes a training program to routinely train the loss prevention
department and other hotel departments on topics related to safety and
security.
• Assists the Director of Engineering in administering fire prevention programs and emergency preparedness.
BANQUET OPERATION MANAGER
Job Description
• The BQT Manager is required to build and maintain a close professional relationship with the Events Department.
•
The Banquet Managers reviews together with Event Department all
forecasts on a monthly and weekly basis and attends the weekly Banquet
meeting
• Work in close cooperation with the Conference and
Events Office in order to exceed the guest’s expectations, plan and
schedule the banquet operations set up time and style, F&B
requirements, Audio visual requirements, manning, equipment needs,
additional services
and special requests.
• The Banquet
Manager is responsible to develop the skills of all banquet employees to
a professional level by ongoing and intensive skill training
•
The Banquet Manager is responsible to manage and control casual labor
and ensure the impact on the service delivery process is nil.
•
To check that all employees’ report for work at the time specified, and
are correctly attired in the Hotel uniform and are following the Hotels
Grooming standards at all time, disciplining staff who fail to comply
with this.
• To roster the staff as per the five day working
week, based on a fortnightly roster while ensuring that there is
sufficient staff at all times to execute all events within the
department. Scheduling staff on overtime should the need arise, and
requesting additional staff assistant from the F&B Department when
required.
MARKETING COMMUNICATION EXECUTIVE
Job Description
• To establish and maintain a high level of proficiency and professionalism in promotion and Public Relations
• Promotes and maintains good communications
• Defines the public relations strategy
• To plan and implement all hotel operations – based on promotion
• Work closely with all medias
Sales Executive for Jakarta Sales Office
Job Description
•
Responds in a timely manner to incoming group/catering opportunities
for business that is within parameters of the Event Booking Center.
Refers appropriate sales associate if business is outside EBC
parameters.
• Uses personal judgment and discretion to negotiate pricing outside of predefined standards.
• Uses personal discretion to book group or catering opportunities outside of EBC parameters.
• Ensures business booked is within hotel parameters.
• Processes all business correspondence within acceptable time limits. Creates contracts
and other related booking documentation as required. Manages and maintains account files.
•
Effectively managed business opportunities and maximize revenue – use
personal discretion and knowledge to negotiate prices with end user.
• Maximizes revenue by up selling packages and creative food and beverage.
•
Understands the overall market – competitors’ strengths and weaknesses,
economic trends, supply and demands etc. and knows how to sell against
them.
Requirement
• Having experience in similar position min two years in five stars hotel
• Graduated from reputable university or academy tourism
• Able to Speak English Oral and Written
• Candidate should have a strong and attractive personality, good manner, and sociable
• Energetic, self-motivated and excellent communication skill
• Good team player, reliable person, high responsibility and able to work independently
• Has the ability to perform in a highly dynamic environment and to work under pressure
• Able to develop good interpersonal relationship and strong persuasion
• Willing to be based in Medan
• Willing to be based in Jakarta For Sales Executive
If you are interested and match this qualification, please send your application to :
yuliana.siahaan@marriott.com or HRD JW
Marriott Hotel Medan JL Putri Hijau No 10 – Medan 20111 not later than April 10, 2011.
Only suitable applicants will be contacted for interview
